Corporate Training

  • Sexual Harassment

  • Leadership Training

  • Management Skill Training

  • Cross Cultural Communication Training

  • Coaching Skill Training

  • How to Conduct Performance Review Meeting

  • How to Set Goals

  • Japanese Business Etiquette


We offer classroom-type training as well as live webinar training, for any topics related to the above.  We have ability to customize to each client’s specific needs.  

We are an official training consultant for Honda Motors America for its Japanese suppliers.



Academic Overview of Cross-Cultural Fundamentals 

    • Cultural dimensions by Geet Hofstede

    •  X, Y and Z Theory (Organizational behavior) by Douglas McGregor and Dr. Ouchi

  1. Differences in education system between Japan and US

  2. Japanese Business Culture 

    • Lifetime employment 

    • Work/Life balance, decision-making process by consensus building

  3. Japanese communication; context communication and body language

  4. Japanese business etiquette and expectations in workplace

    • Greetings and exchanging business cards

    • Seating orders and hierarchy


2, 4 or 6 hour classroom type training with discussion and role plays.


Japanese Business Etiquette

  • Doing business with Japanese

  • Relationship of Japanese business etiquette and Japanese history

  • Japanese communication; context communication and body language

  • Greeting, Dress code, Exchanging business card, visiting Japanese customer, Entertaining Japanese customer, seating order


2 or 4 hour classroom type training with discussion and role plays


Please contact us for details of other employee training.

Management Skill Online Seminar for Japanese Expats


As a Manager at US Based Company

Learn How to Manage Employees’ Performance and Productivity

Date and time:  

April 30, 3-5pm (EST)

May 8, 3-4:30pm (EST)

May 14 , 3-4:30pm (EST)

May 21, 3-4:30pm (EST)

May 29, 3-4:30pm(EST)

June 4, 3-4:30pm (EST)


(6 sessions total 9.5 hours. Must attend all 6, not allowed to attend by topics)



WEBEX or ZOOM Online LIVE seminar



Lecture using PowerPoint, Discussion, Role Plays at break-up room, Q&A


Class size:

2-10 people






$900 per person for 6 sessions ($600 with “WATERVIEW” promo code)

The seminar materials will be distributed via email prior to the 1st session.


Eriko Imaizumi-Augustus is Founder and CEO of Waterview Consulting Group, Inc., a corporate training, executive coaching and E learning development company founded in 2012. After 16 years of her career at Wall Street firms, she established a cross-border consulting company Izumi Business Solutions LLC, and started providing executive coaching to C-suite Japanese executives in 2010 as she obtained a coaching certification.  Now she offers various seminars and training, such as Cross Cultural Communication, Coaching Skill and Japanese Business Etiquette in both Japanese and English for multi-national companies, along with operating an full range subject matter E-learning production team. MSc from London Business School. Lives in Westchester NY.


There are many cultural differences in business between the US and Japan. In order to effectively manage and motivate employees in the US, it is imperative that Japanese expat managers not only understand those differences, but also possess the skills to actually manage performance at overseas offices. 


In this online seminar, Japanese managers learn the most important management skills to effectively run overseas offices, such as;


  • How to give effective and results-driven feedback both informally and in performance evaluations.

  • How to give action oriented instructions

  • How to counter when your stuff says NO


Expat managers also learn how to maximize performance and productivity by having direct conversations, how to incorporate defined performance objectives into their feedback, and how to use assertive communication techniques, a communication style that many American employees expect. 


Through our real life case studies and role playing exercises, we help new Japanese expats develop the necessary confidence in managing local hires in the new environment.  Separately, we have “Coaching Skill Training for Managers” course where attendees can try their management skills during extensive roleplay sessions.  Please consider attending both “Management Skill Training” and “Coaching Skill Training”.


Who should attend: Newly assigned Japanese expat managers


Lecturer:  Eriko Imaizumi, CEO Waterview Consulting Group Inc.  Executive coach, Appointed Honda supplier trainer


Module 1: April 30 (Tue), 3-5pm     

Understanding the difference of business cultures

Module 2: May 8 (Wed), 3-4:30pm

How to motivate your staff by giving effective feedback

Module 3: May 14 (Tue) 3-4:30pm

Dealing with performance problems

Module 4: May 21 (Tue) 3-4:30pm

How to give instruction to your staff

Module 5: May 29 (Wed) 3-4:30pm

Setting objectives using SMART model

Module 6: June 4 (Tue) 3-4:30pm

How to counter when your staff said NO