Corporate Training

• Sexual Harassment

• Leadership Training

• Management Skill Training

• Cross Cultural Communication Training

• Coaching Skill Training

• How to Conduct Performance Review Meeting

• How to Set Goals

• Japanese Business Etiquette

We offer classroom-type training as well as live webinar training, for any topics related to the above.  We have ability to customize to each client’s specific needs.  

We are an official training consultant for Honda Motors America for its Japanese suppliers.

Academic Overview of Cross-Cultural Fundamentals 

1. • Cultural dimensions by Geet Hofstede

   •  X, Y and Z Theory (Organizational behavior) by Douglas McGregor and Dr. Ouchi

2. Differences in education system between Japan and US

3. Japanese Business Culture 

   • Lifetime employment 

   • Work/Life balance, decision-making process by consensus building

4. Japanese communication; context communication and body language

5. Japanese business etiquette and expectations in workplace

   • Greetings and exchanging business cards

   • Seating orders and hierarchy

2, 4 or 6 hour classroom type training with discussion and role plays.

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Japanese Business Etiquette

• Doing business with Japanese

• Relationship of Japanese business etiquette and Japanese history

• Japanese communication; context communication and body language

• Greeting, Dress code, Exchanging business card, visiting Japanese customer, Entertaining Japanese customer, seating order

2 or 4 hour classroom type training with discussion and role plays

Please contact us for details of other employee training.

There are many cultural differences in business between the US and Japan. In order to effectively manage and motivate employees in the US, it is imperative that Japanese expat managers not only understand those differences, but also possess the skills to actually manage performance at overseas offices. 

In this online seminar, Japanese managers learn the most important management skills to effectively run overseas offices, such as;

• How to give effective and results-driven feedback both informally and in performance evaluations.

• How to give action oriented instructions

• How to counter when your stuff says NO

Expat managers also learn how to maximize performance and productivity by having direct conversations, how to incorporate defined performance objectives into their feedback, and how to use assertive communication techniques, a communication style that many American employees expect. 

Through our real life case studies and role playing exercises, we help new Japanese expats develop the necessary confidence in managing local hires in the new environment.  Separately, we have “Coaching Skill Training for Managers” course where attendees can try their management skills during extensive roleplay sessions.  Please consider attending both “Management Skill Training” and “Coaching Skill Training”.

Who should attend: Newly assigned Japanese expat managers

Lecturer:  Eriko Imaizumi, CEO Waterview Consulting Group Inc.  Executive coach, Appointed Honda supplier trainer

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Topics:

Module 1: April 30 (Tue), 3-5pm     

Understanding the difference of business cultures

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Module 2: May 8 (Wed), 3-4:30pm

How to motivate your staff by giving effective feedback

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Module 3: May 14 (Tue) 3-4:30pm

Dealing with performance problems

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Module 4: May 21 (Tue) 3-4:30pm

How to give instruction to your staff

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Module 5: May 29 (Wed) 3-4:30pm

Setting objectives using SMART model

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Module 6: June 4 (Tue) 3-4:30pm

How to counter when your staff said NO